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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mildred Helms

Mildred Helms

September 30, 2025

4  out of  5
rating by Mildred Helms
"Everyone at this office is really nice."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Vicky Shaver

September 22, 2025

1  out of  5
rating by Vicky Shaver
"Well when I walk in this office to ask a ? The lady at the front was amazing but a guy walk up in the front he come off very disrespect I will never go back there"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Beverly

July 25, 2024

5  out of  5
rating by Beverly
"I’ve only been with Mark for about a year but I’ve never had any problems. If I need assistance on anything, it gets done in a timely manner. I will stay with him and I have told my friends and family they should switch to him as well."
We responded:
"Thank you so much Beverly! We appreciate the kind word and your business!"
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cyndi walton

June 10, 2024

5  out of  5
rating by cyndi walton
"Great Agent"
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Alan Amos

May 9, 2022

3  out of  5
rating by Alan Amos
"They were higher than national general"
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Lexi Kopyr

March 15, 2022

5  out of  5
rating by Lexi Kopyr
"Mark is super helpful with your insurance questions and needs,very friendly and engaging. Highly recommend him and his team."
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Jessica Lynn Miller

January 18, 2022

5  out of  5
rating by Jessica Lynn Miller
"Love this office!!"
We responded:
"Thanks so much, we love working with you!"
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Don Campbell

December 16, 2021

5  out of  5
rating by Don Campbell
"These people make insurance as pleasant and easy as insurance can be. Highly recommend"
We responded:
"Thanks Don!"
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Aleta WAGONER

December 6, 2021

5  out of  5
rating by Aleta WAGONER
"Have been with Mark over 20 years. He has always advised us on our needs. Sever claims that he handed quickly and effectively. I always give his name to anyone looking for good insurance and care."
We responded:
"Always love working with you!"
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Melody Curtis

April 30, 2021

5  out of  5
rating by Melody Curtis
"Never have any issues"
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Beverly Peterson

March 4, 2021

5  out of  5
rating by Beverly Peterson
"Great folk to help you get the best coverage for your cars, rental property. And very friendly and family atmosphere. Thanks Laura and Kim for always standing by to help your customers! I appreciate your willingness to assist and answer questions. #YOUROCK"
We responded:
"Thanks!"
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Zaqueenia

September 1, 2020

1  out of  5
rating by Zaqueenia
"They told me that I couldnt have insurance with them and another agency...since when is that the law...wouldn’t use them."
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Kathy Colson

March 4, 2020

5  out of  5
rating by Kathy Colson
"They get the job done."
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Sharon H

October 17, 2019

5  out of  5
rating by Sharon H
"Mark Byrd is a Great asset for State Farm insurance. He is always attentive whenever I come in to the office and he handles his business professionally. If you have to seek insurancec, he sets the bar for representation of someone who not only cares about what he does for a living, but he goes the extra mile and communicate and cares about each one of his customers."
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Thomas Speaks

July 28, 2019

5  out of  5
rating by Thomas Speaks
"Mark and the staff are ALWAYS courteous, quick to respond, and they make you feel at home."
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Renea Kyles

May 2, 2019

5  out of  5
rating by Renea Kyles
"Nice people"
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Victoria Stathakos

March 22, 2019

5  out of  5
rating by Victoria Stathakos
"Mark took the time to explain things I was questioning about my policy and is following up on existing issues. In short, he kept us as customers. Thanks Mark."
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Laura Trexler

November 18, 2018

5  out of  5
rating by Laura Trexler
"They are cheaper than most and have great deals they were also very nice and listen to what we needed and wanted"
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Sammel L Johnson

September 21, 2018

5  out of  5
rating by Sammel L Johnson
"Great service"
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Kenda Johns

May 23, 2016

5  out of  5
rating by Kenda Johns
"I can;t say enough about Mark Byrd Insurance Agency, they are very informative and very helpful. Mr. Byrd, Miss Jones and Miss Williams ,they are the reason that I;am a State Farm Customer ! Sincerely, Gary Johns"